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Services

PENCO Managers and Staff have broad expertise capable of getting results for our clients.


First, last and always PENCO knows people make the difference. PENCO’s pledge is to offer our years of professional experience, focused personal dedication, and strong property management education, to the people of our properties. PENCO’s standards of service and commitment are high. We are determined to provide all of our properties with the tools necessary to build and maintain the quality of management our owners have come to expect.

We can’t promise that your manager will be at their desk when you call, often they are “on-site” visiting their properties. However, we can guarantee when you do call, you’ll get a person on the other end of the line – not just a machine – and that person will resolve your problem or, put you in contact with the person that will.

PENCO service is always personal service, at a level that is unmatched.


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5 Christy Drive | Suite 302 | Chadds Ford, PA 19317
Ph (610) 358-5580 | Fax (610) 558-3399
info@pencomanagement.com

 

  

 

Areas of service include the following:

  • Person to person phone response
  • Detailed management reports
  • Timely correspondence
  • Architectural Control follow-up
  • Insurance administration
  • Fully-bonded employees
  • Unit transfer & re-finance administration
  • Board/Council Meeting attendance
  • Rules/Regulations administration
  • Annual & seasonalized budgets
  • Replacement reserve analysis
  • Investment policy review
  • $-0- balance A/R philosophy
  • Timely financial statements
  • Annual audit preparation
  • Individual bank accounts
  • Three levels of disbursement review
  • Direct debit capability
  • CPA on staff
  • Contract specification writing & bidding process
  • Site inspection with high standards for property appearance
  • Work order system
  • 24-hour emergency service
  • Financial long-term project administration
  • On-site long-term project administration
  • Contract supervision
  • Preventative maintenance programs